Siebel CRM – Developer (Siebel Tools)

Module 1: Introduction to Siebel Tools

• Siebel Tools overview: the IDE for Siebel CRM customisation
• Siebel object hierarchy: project, business component, applet, and view
• Connecting Siebel Tools to the local and server repository
• Object locking and checking out objects for development

Module 2: Business Component Customisation

• Adding fields to existing business components
• Calculated fields: expression syntax and use cases
• Field validation: pre-default, post-default, and force active
• Join fields: surfacing data from related tables

Module 3: Applet Customisation

• List applets: adding and reordering columns
• Form applets: adding fields and configuring layouts
• Applet controls and list columns: labels, read-only, and required settings
• Toggle applets: switching between multiple applet views

Module 4: View and Screen Configuration

• Creating new views: associating applets and configuring layouts
• Adding views to screens and screen navigation
• Web templates: understanding .swt files and applet placement
• Drilldown objects: configuring hyperlink navigation between views

Module 5: Business Objects and Links

• Business Object configuration: primary and secondary business components
• Link objects: defining parent-child relationships between BCs
• Multi-value groups (MVGs): one-to-many data display in form applets
• Association applets: managing many-to-many relationships

Module 6: Siebel VB and eScript

• Siebel Visual Basic (VB) scripting: event-driven business logic
• eScript: JavaScript-based alternative to Siebel VB
• Common scripting events: BusComp_PreSetFieldValue, WriteRecord, and NewRecord
• Script debugging and error handling in Siebel Tools

Module 7: Compilation and Deployment

• Compiling Siebel repository changes: incremental vs full compile
• SRF (Siebel Repository File): deploying compiled changes to servers
• Migration across environments: development, testing, and production
• Application Deployment Manager (ADM) for configuration migration

Module 8: Capstone Project and Assessment

• Business component and applet customisation project
• New view and screen configuration with drilldown navigation
• eScript business logic implementation and compilation
• Final assessment and course certification

Experience in the Industry Learn from Siebel Tools developers who have customised Siebel CRM applications for banking, insurance, and telecommunications enterprises, delivering tailored sales, service, and marketing solutions.

Backgrounds at the Top Our Siebel Tools trainers have worked at Oracle partner consultancies and enterprise development teams building Siebel customisations and extensions for complex business requirements.

Clear & Effective Teaching Siebel Tools IDE, business component customisation, applet and view configuration, business objects, links, MVGs, VB and eScript scripting, and SRF deployment are explained with real development examples.

Hands-On Learning Focus Students customise business components, configure applets and views, write eScript logic, compile repository changes, and deploy SRF files through structured hands-on Siebel Tools development labs.

Up-to-Date Knowledge Trainers keep content current with the latest Siebel Tools releases, Open UI development considerations, and Oracle's guidance on Siebel customisation best practices and cloud migration.