Course Objectives
1. What exactly ServiceNow Admin & Developer training cover?
ServiceNow Developer training covers building and customizing applications on the ServiceNow platform, including scripting, integrations, UI development, and workflow automation.
2. What are the main objectives of the ServiceNow Admin & Developer course for your development skills?
The course aims to enhance your skills in ServiceNow application development, scripting, automating workflows, and integrating third-party systems to build efficient enterprise solutions.
3. Learn ServiceNow Application Development
Understand how to create custom applications, tables, forms, and workflows using ServiceNow development tools.
4. Configure and Automate Business Processes
Learn to automate processes using Flow Designer, Business Rules, Client Scripts, and Workflows.
5. Develop Integrations and APIs
Build integrations between ServiceNow and external systems using REST and SOAP APIs.
Popular Techniques Covered in This Course
1.ServiceNow navigation
2.JavaScript and Glide API
3.Role-based access control
4.Reporting and dashboard creation
5.ServiceNow Studio usage
6.Service catalog management
7.Incident and change management
8.Client and server-side scripting
9.Basic ITSM knowledge
10.UI customization and widget development
Get Hands-on Knowledge about Real-Time Projects
Project 1
1. IT Service Desk Management System
Develop a complete incident, problem, and change management solution.
Project 2
2. Employee Onboarding Automation Portal
Build a self-service portal with automated approval workflows.
Project 3
3. Custom Asset Management Application
Create a custom application for tracking and managing organizational assets.
Project 4
4. ServiceNow API Integration Project
Integrate ServiceNow with external HR, ERP, or CRM systems.
Project 5
5. Enterprise Service Catalog Automation
Design and automate service request workflows for multiple business departments.
Key Features
Edubrights offers ServiceNow Developer Training in virtual mode with expert trainers. Here are the key features,
40 Hours Course Duration
100% Job Oriented Training
Industry Expert Faculties
Free Demo Class Available
Completed 500+ Batches
Certification Guidance
Curriculum
Module 1: Introduction to ServiceNow Platform
- Platform overview, navigation, and UI basics
- Roles and responsibilities of admins and developers
Module 2: User Administration and Security
- Managing users, groups, roles, and access controls
- Security configuration and best practices
Module 3: Data Model and Table Management
- Tables, fields, dictionaries, and relationships
- Data import/export techniques
Module 4: ServiceNow Studio and Application Development
- Using Studio for app creation and management
- Application scopes and versioning
Module 5: Scripting Fundamentals
- Client and server-side scripting fundamentals
- Glide API usage and scripting best practices
Module 6: Workflow Automation and Flow Designer
- Building workflows and automation solutions
- Using Flow Designer for no-code automation
Module 7: Service Catalog and Request Management
- Catalog design, item setup, and fulfillment process
Module 8: Integrations and APIs
- REST, SOAP, and scripted REST API integration
Module 9: Reporting and Dashboards
- Creating reports, performance analytics, and dashboards
Receive Training From Our Skilled and Effective Trainers
Experience in the Industry
Gain knowledge from experts with hands-on ServiceNow Administration & Development project experience across IT service management, workflow automation, enterprise application development, HR Service Delivery, Customer Service Management, IT Operations Management, and digital transformation initiatives in various industries.
Backgrounds at the Top
Our ServiceNow Admin & Developer trainers have worked with leading organizations such as HCL, TCS, Accenture, Cognizant, Infosys, Capgemini, and global ServiceNow consulting partners, delivering enterprise ServiceNow implementation, customization, automation, and integration projects.
Clear & Effective Teaching
Complex ServiceNow Admin & Developer concepts—including platform administration, Service Catalog, Incident Management, Flow Designer, App Engine Studio, Business Rules, Client Scripts, Script Includes, Glide APIs, Access Control (ACLs), IntegrationHub, REST & SOAP APIs, and custom application development—are explained through real-world business scenarios, live demonstrations, and practical implementation examples.
Hands-On Learning Focus
Students gain practical experience by configuring ServiceNow instances, managing users and roles, creating workflows, developing custom applications, automating business processes, integrating third-party systems, writing client-side and server-side scripts, and completing real-world ServiceNow implementation projects through structured hands-on lab sessions.
Up-to-Date Knowledge
Our trainers continuously update the curriculum with the latest ServiceNow Now Platform releases, Flow Designer, App Engine Studio, IntegrationHub, Performance Analytics, Virtual Agent, AI-powered automation, and industry best practices to ensure learners develop practical, certification-ready, and job-oriented ServiceNow Administration & Development skills.
ServiceNow Admin & Developer Certification
Our **ServiceNow Admin & Developer Certification** validates your practical skills in administering, customizing, and developing applications on the ServiceNow platform. Through hands-on labs, real-world projects, and practical assessments, you will gain the expertise to configure platform features, automate workflows, create custom applications, and integrate enterprise systems. This certification enhances your resume, demonstrates your job-ready ServiceNow administration and development skills, and prepares you for official **ServiceNow Certified System Administrator (CSA)** and **ServiceNow Certified Application Developer (CAD)** certification exams. It also equips you with the practical knowledge required for ServiceNow Administrator, ServiceNow Developer, ITSM Consultant, and Enterprise Platform Engineer roles.
Course FAQs
1. Who is a ServiceNow Developer?
A professional who develops and customizes applications on the ServiceNow platform.
2. Do I need coding skills for this course?
Basic scripting knowledge helps but beginners can learn essential scripts during training.
3. What programming languages are used?
Primarily JavaScript with ServiceNow’s Glide API.
4. Can I build custom applications?
Yes, creating custom apps is a major course focus.
5. Are integrations covered?
Yes, REST, SOAP, and scripted APIs are part of the syllabus
6. Does it include workflow automation?
Yes, using both traditional workflow and Flow Designer.
7. What certification does this course prepare me for?
ServiceNow Certified Application Developer (CAD).
8. How much practical experience will I get?
Hands-on projects and labs are included to build real skills.
9. Can this course help me find a job?
Yes, ServiceNow developers are in high demand.
10. What support is available after training?
Many institutions provide placement assistance and certification guidance.
11. What job roles can I apply for?
ServiceNow Administrator, ServiceNow Developer, Platform Developer, and ITSM Consultant.
12. Is ServiceNow in demand?
Yes, ServiceNow professionals are highly sought after worldwide.
13. How long does it take to learn?
Typically 6–12 weeks depending on your learning pace.
14. Will I receive a certificate?
Yes, a course completion certificate is provided.
15. Does this course help with career growth?
Yes, it significantly improves opportunities in ITSM and enterprise platform development.
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