PEGA BPM – BUSINESS ARCHITECT

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Pega BPM Business Architect Training in India

EDUBRIGHTS Institute offers industry-focused Pega BPM Business Architect training designed to build job-ready skills in business process management (BPM) and digital transformation solutions.

Gain hands-on expertise in Pegasystems Pega Platform, widely used by enterprises to design, automate, and optimize business processes, customer journeys, and case management workflows.

Why Choose Our Pega BPM Business Architect Training?

Expert-led live online training sessions
Hands-on experience with Pega BPM tools and application design
Real-world labs covering case management, workflows, decision rules, and UI configuration
Practical exposure to process modeling, business analysis, and requirement gathering
Placement support with resume building and mock interviews
Customized corporate training programs for BPM and digital transformation teams

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₹29999

₹45000

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Course Objectives

Popular Techniques Covered in This Course

Get Hands-on Knowledge about Real-Time Projects

Curriculum

Module 1: Business Architecture in Pega

Role of the Business Architect in Pega projects
Pega Express methodology and agile delivery
Collaborating with System Architects and business stakeholders

Module 2: Case Design & Process Modelling

Designing case types from business requirements
Modelling end-to-end processes in Pega App Studio
Decomposing business processes into stages and steps

Module 3: Data & Decision Design

Identifying data needs and designing the data model
Configuring decision tables and scorecards
Working with data pages and external data sources

Module 4: User Experience Design

Designing personas, channels and user journeys
Configuring UI in App Studio without code
Accessibility and UX best practices for Pega apps

Module 5: SLAs, Routing & Workforce

Designing Service Level Agreements and urgency calculations
Configuring work routing: round-robin, skill-based and load balancing
Workforce Management dashboards and reporting

Module 6: Reporting & Insights

Creating reports and dashboards in Pega
Pega Customer Decision Hub (CDH) overview
Using Pega Insights for operational analytics

Module 7: Governance & Application Lifecycle

Change management for Pega applications
Ruleset versioning and application governance
Preparing for the Pega Certified Business Architect (CBA) exam

Receive Training From Our Skilled and Effective Trainers

Pega Certified Business Architects Our instructors hold CBA credentials and have played business architect roles on enterprise Pega programmes across multiple industries.

Bridge Between Business & Technology Trainers excel at translating business requirements into Pega design artefacts — a critical marketable skill.

Pega Express & Agile Delivery With deep Pega Express methodology experience, instructors help learners adopt the agile, time-boxed delivery approach Pega recommends.

Decision Management Expertise Instructors bring Pega Customer Decision Hub experience preparing business architects to design next-best-action strategies.

Interview & Career Preparation Beyond technical skills, trainers provide Pega BA career paths, interview preparation and CBA exam strategy guidance.