PAGERDUTY Course in chennai

1876 Ratings

PAGERDUTY – Incident Management & Alerting Course in Chennai

Master incident response, on-call management, alert automation, and operational reliability with Edubrights’ PAGERDUTY – Incident Management & Alerting training in Chennai. This course is designed for students, freshers, DevOps engineers, Site Reliability Engineers (SREs), IT operations professionals, cloud engineers, system administrators, and working professionals who want to manage critical incidents and improve service reliability using PagerDuty.

Gain hands-on experience with incident management, alert routing, escalation policies, on-call scheduling, service monitoring, integrations, reporting, and real-world IT operations projects through practical industry use cases.

Key Highlights:

✅ Real-Time Incident Management Projects & Enterprise IT Operations Use Cases

✅ Live Instructor-Led Training by Experienced DevOps & SRE Experts

✅ Hands-On Practice with PagerDuty Platform

✅ Incident Management Fundamentals & Operational Resilience Concepts

✅ Alert Management, Event Intelligence & Incident Prioritization

✅ On-Call Scheduling, Escalation Policies & Response Automation

✅ Service Monitoring & Real-Time Alert Configuration

✅ Incident Lifecycle Management & Post-Incident Analysis

✅ Event Correlation, Root Cause Investigation & Operational Insights

✅ Reporting, Dashboards & Service Reliability Analytics

✅ Integration with AWS, Azure, GCP, Kubernetes, ServiceNow & Monitoring Tools

✅ DevOps, SRE & ITSM Best Practices

✅ Resume Building, Portfolio Development & Mock Interview Preparation

✅ Career Guidance, Placement Assistance & Certification Support

✅ Flexible Online, Classroom & Weekend Training Options

✅ Corporate Training for DevOps, Cloud, SRE & IT Operations Teams

Build practical PagerDuty expertise, automate incident response workflows, improve system availability, and become industry-ready for careers in DevOps, Site Reliability Engineering (SRE), Cloud Operations, IT Operations, and Incident Management.

Call Course Advisor

₹38000

₹42000

Enroll Now View Syllabus

Course Objectives

Popular Techniques Covered in This Course

Get Hands-on Knowledge about Real-Time Projects

Curriculum

Module 1: Introduction to PagerDuty

Overview of PagerDuty as an incident management platform
PagerDuty architecture and SaaS delivery model
PagerDuty product suite: Event Intelligence, AIOps and Automation

Module 2: Services & Integrations

Creating services and defining technical service ownership
Integrating PagerDuty with monitoring tools: Datadog, New Relic, Prometheus
API and email integration for custom alert sources

Module 3: Escalation Policies & On-Call Schedules

Building on-call schedules: rotations, restrictions and overrides
Configuring escalation policies with layered responders
On-call handoff and schedule management best practices

Module 4: Incident Response Workflows

Incident creation, acknowledgement and resolution workflows
Incident priority, severity and urgency configuration
Response plays: automated incident response procedures

Module 5: Event Intelligence & AIOps

Alert grouping with Event Intelligence
Machine learning-based noise reduction
Intelligent alert suppression and correlation rules

Module 6: Postmortems & Learning

Configuring postmortem templates and workflows
Blameless culture and effective incident retrospectives
Tracking follow-up actions and reliability improvements

Module 7: Reporting & Operational Analytics

Team performance and on-call burden reports
MTTA, MTTR and incident trend analysis
Executive-level reliability reporting and SLA tracking

Receive Training From Our Skilled and Effective Trainers

PagerDuty Certified Professionals All instructors are PagerDuty-certified and have implemented incident management programmes at technology companies with mature DevOps and SRE practices.

SRE & Incident Response Culture Trainers bring SRE backgrounds that go beyond PagerDuty configuration to cover incident response culture, on-call health and blameless postmortem practices.

AIOps & Event Intelligence Expertise With experience tuning PagerDuty's Event Intelligence for noise reduction, instructors help learners move from alert fatigue to signal-focused incident management.

Integration Architecture Knowledge Instructors have integrated PagerDuty with dozens of monitoring, ITSM and communication tools preparing learners for complex enterprise integration ecosystems.

PagerDuty Summit Community Trainers attend PagerDuty Summit and participate in the PagerDuty Community forum to stay current with platform releases and best practices.