Microsoft Office 365 – Productivity Suite

Module 1: Introduction to Microsoft 365

• Microsoft 365 overview: apps, services, and subscription plans
• Microsoft 365 architecture: Azure AD, Exchange Online, and SharePoint Online
• Microsoft 365 Admin Centre: user and licence management
• Navigating the Microsoft 365 portal: app launcher and OneDrive

Module 2: Microsoft Outlook

• Email management: folders, rules, and focused inbox configuration
• Calendar: scheduling meetings, recurring appointments, and room booking
• Contacts and People: managing contacts and distribution groups
• Outlook and Teams integration: scheduling Teams meetings from Outlook

Module 3: Microsoft Teams

• Teams setup: creating teams, channels, and configuring notifications
• Chat and meetings: instant messaging, video calls, and screen sharing
• Collaboration: co-authoring files and using apps within Teams
• Teams governance: policies, guest access, and channel moderation

Module 4: OneDrive and SharePoint

• OneDrive: personal cloud storage, sync, and sharing files
• SharePoint Team Sites: document libraries and team collaboration
• Co-authoring: real-time document editing with colleagues
• Version history: restoring previous versions of files

Module 5: Microsoft Forms and Planner

• Microsoft Forms: creating surveys, quizzes, and polls
• Forms analytics: viewing responses and exporting to Excel
• Microsoft Planner: task management and project boards
• Planner in Teams: embedding plans within team channels

Module 6: Power Platform Overview

• Power BI: connecting to data and building interactive reports
• Power Apps: creating simple business apps without coding
• Power Automate: automating repetitive tasks and approvals
• Power Virtual Agents: building chatbots for Microsoft 365

Module 7: Microsoft 365 Security and Compliance

• Microsoft Purview: data loss prevention and sensitivity labels
• Multi-Factor Authentication: configuring MFA for Microsoft 365 users
• Conditional Access: controlling access based on risk and device compliance
• Microsoft Secure Score: measuring and improving security posture

Module 8: Capstone Project and Assessment

• Microsoft 365 collaboration scenario: Teams, SharePoint, and OneDrive
• Power Automate flow: approval workflow with Forms and Planner integration
• Microsoft 365 security configuration: MFA, DLP, and sensitivity labels
• Final assessment and course certification

Experience in the Industry Gain expertise from Microsoft 365-certified trainers who have deployed and adopted Microsoft 365 productivity suites for organisations migrating from on-premises infrastructure to cloud-based collaboration.

Backgrounds at the Top Our Microsoft 365 trainers have worked at Microsoft partner organisations and enterprise IT teams driving Microsoft 365 adoption, end-user training, and digital workplace transformation programmes.

Clear & Effective Teaching Microsoft 365 apps, Outlook, Teams, OneDrive, SharePoint, Forms, Planner, Power Platform overview, and Microsoft 365 security are explained with real workplace productivity and collaboration examples.

Hands-On Learning Focus Students configure Outlook, collaborate in Teams, manage files in OneDrive and SharePoint, build Forms and Planner workflows, create Power Automate flows, and configure security settings through structured labs.

Up-to-Date Knowledge Trainers keep content current with the latest Microsoft 365 releases, Microsoft Copilot for Microsoft 365 AI features, and evolving cloud workplace productivity best practices.