FISERV – BANKING SOLUTIONS & INTEGRATION

Module 1: Introduction to Fiserv

• Overview of Fiserv's banking technology portfolio
• Key Fiserv platforms: DNA, Signature, Precision and Premier
• Fiserv's ecosystem: payments, digital banking and fintech

Module 2: Core Banking Operations

• Account management: deposits, loans and lines of credit
• Transaction processing: ACH, wire, card and checks
• Customer information management and KYC/AML compliance

Module 3: Payments Processing

• Fiserv payment platforms: Popmoney, Zelle and instant payments
• ACH origination and exception management
• Wire transfer processing and SWIFT connectivity

Module 4: Digital Banking

• Fiserv Digital Banking platform: online and mobile banking
• Bill payment, P2P transfers and account alerts
• Digital onboarding and e-signature integration

Module 5: Merchant Services

• Fiserv Clover POS and merchant acquiring overview
• Payment gateway integration and tokenisation
• Merchant reporting and dispute management

Module 6: Fiserv Integration Framework

• Fiserv APIs: REST and SOAP integration patterns
• Open banking integration and third-party fintech connectivity
• Event-driven integration with Fiserv messaging services

Module 7: Reporting & Compliance

• Regulatory reporting: BSA, CRA and call reports
• Management information and executive dashboards
• Audit trail management and compliance controls

Fiserv Implementation Consultants Our instructors have delivered Fiserv core banking implementations at community banks, credit unions and regional financial institutions.

Payments Technology Expertise With Fiserv being the world's largest payments processor, trainers bring deep payments knowledge covering ACH, wire, card and real-time payment rails.

Digital Banking Experience Instructors have implemented Fiserv's digital banking platforms helping learners understand how core banking connects to online and mobile customer experiences.

Regulatory & Compliance Background With experience in highly regulated banking environments, trainers provide guidance on BSA/AML, CRA and regulatory reporting configuration.

Fiserv Forum Community Instructors participate in Fiserv's client community and Forum conference to stay current with platform developments.