ServiceNow IT Business Management (ITBM)

Module 1: Introduction to ServiceNow ITBM

• Overview of ITBM and its benefits
• Understanding the ITBM product suite

Module 2: Demand Management

• Capturing and managing business demands
• Prioritizing and assessing demands

Module 3: Project Portfolio Management (PPM)

• Planning and tracking projects
• Managing project risks and resources

Module 4: Resource Management

• Resource allocation and scheduling
• Capacity planning

Module 5: Financial Management

• Budgeting and cost tracking
• Financial forecasting

Module 6: Agile Development and Delivery

• Agile and SAFe methodologies on ServiceNow
• Managing scrum and Kanban boards

Module 7: Application Portfolio Management (APM)

• Managing the lifecycle of business applications
• Application rationalization

Module 8: Reporting and Dashboards

• Creating performance reports and dashboards
• Measuring KPIs and metrics

Module 9: Integration with Other ServiceNow Modules

• Integrating ITBM with ITSM, CSM, and HRSD

Experience in the Industry Gain knowledge from experts with practical ServiceNow IT Business Management (ITBM) project experience in a variety of sectors.

Backgrounds at the Top Prominent corporations such as hcl, tcs , accenture  and cognizant  employ trainers.

Clear & Effective Teaching Excellent communication and real-world examples simplify complex subjects.

Hands-On Learning Focus Students can apply their abilities in real-world situations with the use of case studies and real-time projects.

Up-to-Date Knowledge Trainers stay current with the latest tools, techniques and best practices.