ServiceNow Software Asset Management (SAM)

Module 1: Introduction to Software Asset Management

• Overview of SAM and its importance
• ServiceNow SAM platform basics

Module 2: Software License Management

• Understanding licensing models
• License entitlements and agreements

Module 3: Software Discovery and Inventory

• Automated software discovery
• Integrating inventory with CMDB

Module 4: License Compliance and Optimization

• Detecting compliance risks
• Optimizing license usage

Module 5: Software Request and Procurement

• Managing software requests
• Procurement workflows and approvals

Module 6: Contract and Vendor Management in SAM

• Managing software contracts and vendors

Module 7: SAM Reporting and Analytics

• Software usage and compliance reporting
• Dashboards for software asset management

Module 8: Integration with ITSM and ITOM

• Linking SAM with Incident, Change, and ITOM

Module 9: Hands-on Labs and Real Scenarios

• Practical software asset management exercises

Experience in the Industry Gain knowledge from experts with practical ServiceNow Software Asset Management (SAM) project experience in a variety of sectors.

Backgrounds at the Top Prominent corporations such as hcl, tcs , accenture  and cognizant  employ trainers.

Clear & Effective Teaching Excellent communication and real-world examples simplify complex subjects.

Hands-On Learning Focus Students can apply their abilities in real-world situations with the use of case studies and real-time projects.

Up-to-Date Knowledge Trainers stay current with the latest tools, techniques and best practices.