ServiceNow Security Incident Response

Module 1: Introduction to Security Incident Response

• Overview of SIR and its importance
• Understanding the security incident lifecycle

Module 2: Creating and Managing Security Incidents

• Incident creation methods
• Incident prioritization and assignment

Module 3: Threat Intelligence Integration

• Integrating threat feeds and intelligence sources
• Utilizing MITRE ATT&CK framework

Module 4: Risk Scoring and Calculator Groups

• Applying risk scores to incidents

• Impact and likelihood assessments

• Module 5: Automation and Playbooks

• Automating incident response workflows

• Designing and using playbooks

Module 6: Security Operations Workspace

• Navigating and using SIR user interface

Module 7: Reporting and Dashboards

• Visualizing incident metrics and performance
• Creating custom reports

Module 8: Incident Review and Post-Incident Analysis

• Conducting reviews and lessons learned sessions

Module 9: Integrations and Extensibility

• Integrating with SIEM, CMDB, and other tools

Module 10: Hands-On Labs and Certification Preparation

• Practical exercises and exam strategies

Experience in the Industry Gain knowledge from experts with practical ServiceNow Security Incident Response project experience in a variety of sectors.

Backgrounds at the Top Prominent corporations such as hcl, tcs , accenture  and cognizant  employ trainers.

Clear & Effective Teaching Excellent communication and real-world examples simplify complex subjects.

Hands-On Learning Focus Students can apply their abilities in real-world situations with the use of case studies and real-time projects.

Up-to-Date Knowledge Trainers stay current with the latest tools, techniques and best practices.