ServiceNow Workplace Service Delivery (WSD) Course in bangalore
825 Ratings
ServiceNow Workplace Service Delivery (WSD) Course in Bangalore
Master workplace operations, employee service management, and digital workplace experiences with Edubrights’ ServiceNow Workplace Service Delivery (WSD) training in Bangalore. This course is designed for students, freshers, ServiceNow professionals, HR specialists, workplace administrators, facility managers, business analysts, and working professionals who want to streamline workplace services and enhance employee experiences using the ServiceNow platform.
Gain hands-on experience with workplace service workflows, employee requests, space management, visitor management, workplace reservations, service automation, reporting, and real-world workplace transformation projects through practical industry use cases.
Key Highlights:
✅ Real-Time Workplace Service Projects & Enterprise Use Cases
✅ Live Instructor-Led Training by Experienced ServiceNow Consultants
✅ Hands-On Practice with ServiceNow Workplace Service Delivery (WSD)
✅ Digital Workplace Management & Employee Service Delivery Concepts
✅ Workplace Requests, Service Catalogs & Workflow Automation
✅ Space Management, Workplace Reservations & Resource Allocation
✅ Visitor Management & Workplace Access Coordination
✅ Employee Experience Enhancement & Self-Service Solutions
✅ Workplace Operations, Facilities Management & Service Tracking
✅ Reports, Dashboards & Workplace Analytics Development
✅ Integration with HR, ITSM & Enterprise Service Management Processes
✅ Security, Governance & Workplace Compliance Best Practices
✅ Resume Building, Portfolio Development & Mock Interview Preparation
✅ Career Guidance, Placement Assistance & Certification Support
✅ Flexible Online, Classroom & Weekend Training Options
✅ Corporate Training for HR, Facilities & Service Management Teams
Build practical ServiceNow Workplace Service Delivery expertise, optimize workplace operations, and become industry-ready for careers in ServiceNow Consulting, Workplace Management, Employee Experience Management, and Enterprise Service Delivery.
Call Course Advisor
₹25000
₹30000
Case Studies and Projects
2+
Hours of Training
20+
Placement Assurance
100%
Expert Support
Yes
Support & Access
Lifetime
Certification
Yes
Skill Level
All
Language
All
Course Objectives
1.What exactly ServiceNow Workplace Service Delivery (WSD) training cover?
ServiceNow WSD training covers automating and managing workplace services such as facilities, IT support, space management, and employee experience.
2. What are the main objectives of the ServiceNow Workplace Service Delivery (WSD) course for your development skills?
The course aims to build skills to streamline workplace service workflows, improve employee satisfaction, automate requests, and optimize service delivery on ServiceNow.
Popular Techniques Covered in This Course
1.Facilities and space management
2.Service request automation
3.Employee self-service portals
4.Workflow automation and approvals
5.Reporting and dashboarding
6.Incident and issue management
7.Integration with ITSM and HRSD
8.Resource allocation management
9.Workplace service optimization
10.Employee experience enhancement
11.Compliance risk management
Get Hands-on Knowledge about Real-Time Projects
Project 1
PROJECT : 1
Configure workplace service request and approval workflow.
Project 2
PROJECT : 2
Build an employee self-service portal for workplace support.
Key Features
Edubrights offers ServiceNow Workplace Service Delivery (WSD) Training in virtual mode with expert trainers. Here are the key features,
40 Hours Course Duration
100% Job Oriented Training
Industry Expert Faculties
Free Demo Class Available
Completed 500+ Batches
Certification Guidance
Curriculum
Module 1: Introduction to Workplace Service Delivery
- Overview of WSD and its benefits
- Workplace services landscape
Module 2: Facilities and Space Management
- Managing spaces, assets, and resources
- Space reservations and utilization
Module 3: Service Request Management Creating and automating workplace service requests Approvals and fulfillment workflows
Module 4: Employee Experience and Portals
- Employee self-service portals
- Personalized workplace experiences
Module 5: Incident and Issue Management
- Logging and resolving workplace issues
Module 6: Workflow Automation and Flow Designer
- Automating workplace tasks and approvals
Module 7: Reporting and Analytics
- Service delivery KPIs and dashboards
Module 8: Integration with ITSM and HRSD
- Linking workplace services with IT and HR processes
Module 9: Hands-on Labs and Use Cases
- Practical exercises on workplace service workflows
Module 10: Certification Preparation
- Exam tips and practice questions
Receive Training From Our Skilled and Effective Trainers
Experience in the Industry Gain knowledge from experts with practical ServiceNow Workplace Service Delivery (WSD) project experience in a variety of sectors.
Backgrounds at the Top Prominent corporations such as hcl, tcs , accenture and cognizant employ trainers.
Clear & Effective Teaching Excellent communication and real-world examples simplify complex subjects.
Hands-On Learning Focus Students can apply their abilities in real-world situations with the use of case studies and real-time projects.
Up-to-Date Knowledge Trainers stay current with the latest tools, techniques and best practices.
Succeed Our Resourceful Certification
Our certification validates your expertise in managing and automating workplace services using ServiceNow. It equips you for advanced roles and recognized certifications in workplace service management.
Course FAQs
Q1: What is ServiceNow WSD?
A platform to automate and manage workplace services and enhance employee experience.
Q2: Who should take this course?
Workplace managers, facility teams, and ServiceNow admins.
Q3: Does it cover space management?
Yes, it includes space and resource management.
Q4: Are service requests taught?
Yes, request automation and fulfillment.
Q5: Does it include employee portals?
Employee self-service portals are part of the training.
Q6: Can I manage workplace incidents?
Yes, incident logging and resolution are covered.
Q7: Are workflows automated?
Yes, using Flow Designer.
Q8: Does it integrate with ITSM and HRSD?
Yes, integrations are included.
Q9: Are hands-on labs available?
Yes, practical exercises are part of the course.
Q10: Will this prepare for certification?
Yes, it prepares you for WSD certification.
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