You'll build a solid understanding of the core concepts, terminology, and fundamentals of SAP CC (Convergent Charging), giving you a strong foundation to build on.

You'll get hands-on experience with industry-relevant SAP CC (Convergent Charging) tools and workflows through guided exercises, so you learn by doing rather than just reading theory.

The SAP CC (Convergent Charging) course is designed around how SAP CC (Convergent Charging) is actually applied to solve real-world problems in professional settings, not just textbook scenarios.

You'll develop the practical skills needed to confidently work with SAP CC (Convergent Charging) on the job, so you're ready to contribute from day one in a SAP CC (Convergent Charging) role.

Yes, the SAP CC (Convergent Charging) course includes real-time projects and case studies that reinforce concepts through practice, giving you portfolio-ready work by the end.

The SAP CC (Convergent Charging) course is structured to help you prepare for relevant certifications and interviews, covering the concepts and terminology employers and exam boards expect.

SAP Convergent Charging is a solution used to calculate and manage charges for products and services based on usage, subscriptions, pricing rules, and customer agreements. It is widely used in high-volume charging scenarios such as telecommunications, utilities, media, and digital services.

The main components include the Charging Master, rating engine, price plans, provider contracts, balance management, subscription management, and charging-related integration components. Together, these components support end-to-end charging and pricing processes.

The Charging Master is used to configure and manage charging-related master data and business objects. It provides the foundation for defining pricing structures, contracts, balances, and other charging configurations.

The rating engine calculates charges based on usage events, customer contracts, price plans, rates, discounts, and other configured rules. It converts usage information into chargeable amounts according to the applicable pricing logic.

A price plan defines how a product or service is charged. It can contain rates, charges, discounts, recurring fees, usage-based pricing, and other calculation rules.

SAP CC can support one-time, recurring, and usage-based charges. Pricing can also include tiered rates, volume-based pricing, promotional pricing, discounts, and bundled service charges.

Usage-based charging calculates customer charges according to the quantity or characteristics of a consumed service. Examples include call duration, mobile data usage, messages, utility consumption, or digital-service usage.

Subscription billing applies recurring or contract-based charges to customers who subscribe to products or services. The charging model can include recurring fees, usage charges, discounts, and promotional benefits.

A provider contract represents the commercial relationship between a service provider and a customer for charging purposes. It can contain contract items, charge plans, validity information, and applicable service conditions.

Contract items represent individual charging-related components within a provider contract. They can reference charge plans and help define the services, products, or benefits associated with a customer agreement.

Provider contracts can be created, activated, modified, suspended, upgraded, or terminated according to business requirements. Validity dates and contract versions help maintain the appropriate charging configuration throughout the lifecycle.

Contract versioning allows changes to charging-related contract information to be managed while maintaining appropriate historical and current configurations. This is useful when pricing or service conditions change during an active customer relationship.

Multi-service contracts allow multiple products or services to be associated with a single customer charging relationship. This can support bundled offerings such as voice, data, messaging, and digital services.

Balance management tracks customer balances that can be consumed, replenished, expired, or carried forward. It is particularly important for prepaid and usage-based charging scenarios.

SAP CC can work with monetary balances, non-monetary balances, and counters. These balances can be used for money, free units, quotas, consumption limits, and other charging-related measurements.

Balance refilling adds value or units to an existing customer balance. It can be used for prepaid top-ups, promotional credits, quota replenishment, and other balance-management scenarios.

Real-time balance deduction immediately reduces an available customer balance when a chargeable service is consumed. This is important for prepaid services where the system must authorize usage based on the customer's current balance.

Balance expiry defines when a balance or benefit is no longer available for consumption. Expiry rules can be used for prepaid funds, promotional credits, free units, and time-limited service benefits.

Carry-forward allows eligible unused balances or benefits to be transferred into a subsequent period according to configured rules. It can be used for subscription allowances and other recurring service benefits.

Shared balance pools allow multiple services, users, or accounts to consume from a common balance. This can support business models such as family plans, shared data packages, and enterprise service bundles.

Subscription management handles customer subscription-related activities such as creation, activation, modification, suspension, upgrade, and termination. It works with charging and contract information to ensure the correct pricing is applied.

Subscription order management processes requests for creating or modifying subscribed services. It can support service activation, plan changes, upgrades, suspension, reactivation, and fulfillment integration.

Service activation and deactivation can be connected to subscription and order-management processes. When a service changes state, the corresponding charging and contract configuration can be updated according to business rules.

CDR stands for Call Detail Record and represents usage information generated by telecommunications or other service systems. SAP CC can process usage records and apply appropriate rating and charging rules.

Usage data mediation prepares incoming usage information so that it can be processed by charging systems. It can involve validating, transforming, normalizing, filtering, and routing usage events before rating.

Real-time rating calculates charges immediately when a usage event is received. It is useful for online services where charging decisions and balance deductions need to occur with low latency.

Batch rating processes usage information in groups rather than individually in real time. It can be useful for large volumes of usage records where immediate charging is not required.

Usage-processing errors can be identified and handled through validation and error-management mechanisms. Failed events can be investigated and corrected so that valid usage can continue through the charging process.

Discounting modifies the standard charge according to configured business rules. SAP CC can support percentage discounts, fixed discounts, conditional discounts, promotional credits, free units, and other pricing benefits.

Promotional pricing provides temporary or conditional pricing benefits to customers. It can be configured for specific products, customer groups, usage levels, subscriptions, or promotional periods.

Cross-product discounting applies a pricing benefit based on the consumption or purchase of multiple products or services. It can support bundled commercial offers and multi-service pricing strategies.

SAP CC can send charging results to SAP Convergent Invoicing as part of an end-to-end billing process. This integration helps connect usage-based charging with invoicing and subsequent financial processes.

SAP Convergent Charging is a key component within SAP BRIM and can integrate with Convergent Invoicing and FI-CA. This allows organizations to connect pricing, charging, invoicing, accounts receivable, and revenue-related processes.

FI-CA stands for Contract Accounts Receivable and Payable. Integration with FI-CA helps connect billing and customer contract processes with financial accounting and receivables management.

A typical flow can begin with customer subscriptions or orders, followed by usage capture, rating, charging, billing, invoicing, and financial settlement. SAP CC handles the charging stage while other SAP BRIM components support downstream billing and financial processes.

Revenue recognition determines how revenue associated with subscription services is accounted for over the relevant service period. SAP CC and BRIM processes can participate in an integrated billing and revenue-management architecture.

An Online Charging System performs charging decisions while a service is being consumed or before usage is authorized. It can check customer balances, apply charging rules, and authorize or reject usage based on configured conditions.

Diameter is a protocol commonly used in telecommunications networks for authentication, authorization, accounting, and policy-related communication. SAP CC can participate in real-time charging architectures where Diameter-based communication is required.

SAP CC can evaluate a customer's available balance before or during service consumption and deduct the applicable charge in real time. This enables prepaid services to enforce balance limits and provide immediate charging decisions.

Charging performance can be improved through appropriate architecture, efficient rating logic, optimized pricing configurations, and effective handling of high-volume usage events. Latency and scalability are particularly important for real-time telecommunications charging.

Revenue reporting provides visibility into charges, customer usage, service consumption, and revenue-related information. These reports can help organizations analyze commercial performance and charging outcomes.

Balance utilization dashboards provide visibility into how customer balances, quotas, or service allowances are being consumed. They can help identify consumption trends and support operational and commercial analysis.

Subscription and usage information can be analyzed to identify patterns associated with customer inactivity, plan changes, cancellations, or declining service consumption. These insights can support customer-retention and pricing strategies.

Price plan performance analysis evaluates how different pricing plans perform based on factors such as usage, revenue, customer adoption, discounts, and profitability. It can help organizations refine pricing and product strategies.

SAP Analytics Cloud can be used alongside SAP CC-related data to create dashboards and analytical views. Organizations can analyze usage, revenue, subscription, balance, and pricing information to support business decisions.

SAP CC can support industries with complex, high-volume, usage-based, or subscription-driven charging requirements. Common examples include telecommunications, utilities, media, digital services, and financial services.

In telecommunications, SAP CC can rate voice, data, messaging, subscriptions, bundles, and other services. It can support prepaid and postpaid charging models and integrate charging results into broader SAP BRIM billing processes.

Utility businesses can use SAP CC to calculate charges based on consumption, subscriptions, pricing tiers, and other commercial rules. Usage data can be rated and passed into downstream billing processes for invoicing and financial settlement.

The Edubrights course includes projects such as a Telecom Usage Billing System, Subscription-Based Service Billing, Prepaid Customer Charging Solution, Revenue Management Dashboard, and SAP BRIM and SAP CC Integration. These projects provide practical exposure to usage rating, subscription charging, prepaid balances, analytics, and end-to-end BRIM processes.

SAP CC training can help develop skills in CC architecture, Charging Master, rating engines, price plans, provider contracts, balance management, subscription management, CDR processing, usage mediation, discounting, promotional pricing, BRIM integration, FI-CA integration, real-time charging, Diameter-based charging concepts, reporting, analytics, and performance optimization. These areas align with the technical curriculum published on the Edubrights SAP CC course page.