Module 1: Introduction to OpenSpan and Pega RPA

• OpenSpan overview: desktop automation acquired by Pegasystems
• Pega RPA architecture: Robotic Desktop Automation (RDA) and unattended robots
• OpenSpan Studio: IDE for building robotic automation solutions
• Integration with Pega BPM: OpenSpan as the desktop layer for Pega

Module 2: OpenSpan Studio Fundamentals

• Project structure: applications, adapters, and automation components
• Application profiler: capturing and mapping desktop UI elements
• Adapter types: Windows, browser, Java, and mainframe adapters
• Properties and events: wiring UI elements to automation logic

Module 3: Automation Design

• Automation components: building reusable automation blocks
• Event-driven automation: triggering actions on UI events
• Workflow logic: conditions, loops, and branching in OpenSpan
• Data passing: transferring data between applications via OpenSpan

Module 4: Integration with Pega

• Pega and OpenSpan integration: Pega case management with RDA
• Work object data access: reading and writing Pega case data
• Triggering OpenSpan from Pega: automated desktop actions from workflows
• Agent desktop: building guided agent experiences with OpenSpan

Module 5: Web and Mainframe Automation

• Browser adapter: automating web applications with OpenSpan
• Screen scraping: extracting data from terminal and mainframe screens
• HLLAPI integration: automating IBM 3270 terminal sessions
• Combining web, desktop, and mainframe in single automation flows

Module 6: Advanced OpenSpan Features

• .NET integration: calling custom .NET code from OpenSpan
• Database access: reading and writing data from SQL databases
• File and folder operations: document management automation
• Exception handling: error capture and recovery in OpenSpan projects

Module 7: Deployment and Robot Management

• OpenSpan Robot Manager: deploying and managing robot instances
• Attended vs unattended execution in OpenSpan/Pega RPA
• Publishing and versioning OpenSpan automation packages
• Monitoring robot activity and performance dashboards

Module 8: Capstone Project and Assessment

• Agent desktop automation: multi-application data gathering and population
• Pega-OpenSpan integration: case data driving desktop automation
• Mainframe screen scraping and web form automation project
• Final assessment and course certification

Experience in the Industry Learn from OpenSpan and Pega RPA specialists who have built agent desktop automation solutions for contact centres, back-office operations, and Pega-driven case management environments in financial services and telecommunications.

Backgrounds at the Top Our OpenSpan trainers have worked at Pega partner organisations and enterprise automation teams integrating OpenSpan robotic automation with Pega BPM for seamless desktop and case management automation.

Clear & Effective Teaching OpenSpan Studio, application adapters, event-driven automation, Pega integration, web and mainframe automation, .NET integration, robot deployment, and monitoring are explained with real agent desktop automation examples.

Hands-On Learning Focus Students build OpenSpan automation components, profile desktop applications, integrate with Pega cases, automate mainframe screens, deploy robot packages, and monitor execution through structured hands-on labs.

Up-to-Date Knowledge Trainers keep content current with the latest Pega RPA platform releases, Pega Robot Manager updates, and evolving attended desktop and Pega-integrated robotic automation best practices.