NextGen EHR – Healthcare IT Training

Module 1: Introduction to NextGen EHR

• Overview of NextGen Healthcare and product suite
• Navigating the NextGen EHR and Enterprise PM interface
• Understanding the ambulatory focus and specialty workflows

Module 2: Patient Scheduling & Registration

• Scheduling appointments and managing provider templates
• Patient registration and insurance eligibility verification
• Referral management and prior authorisation workflows

Module 3: Clinical Documentation

• Documenting patient encounters with structured templates
• Managing problem lists, medications and allergies
• Preventive care and clinical summaries

Module 4: Order Management

• Placing lab, radiology and medication orders
• Electronic prescribing and refill management
• Managing results and provider notifications

Module 5: Revenue Cycle & Billing

• Charge capture, claim creation and submission
• ERA posting, denial management and collections
• Financial reporting and accounts receivable management

Module 6: Patient Engagement

• NextGen Patient Experience Platform (PxP) portal
• Online appointment booking and patient messaging
• Telehealth integration and virtual visit workflows

Module 7: Administration & Configuration

• System administration, user management and security
• Template and content library management
• Quality reporting, MIPS and value-based care tools

NextGen Certified Professionals All instructors are NextGen-certified with implementation experience in specialty and multi-specialty ambulatory environments.

Specialty Workflow Knowledge From dermatology to orthopaedics and behavioural health, trainers have configured NextGen for a wide range of specialty workflows.

Revenue Cycle Expertise Instructors combine clinical and billing knowledge helping practices understand how EHR workflows directly impact revenue cycle performance.

Patient Engagement Focus With deep PxP portal and telehealth experience, trainers help learners maximise patient engagement and satisfaction.

Up-to-Date Training Our instructors monitor NextGen's release schedule and participate in the NextGen User Group (NGUG) community to keep all materials current.