Course Objectives
1. Why should I learn Network Troubleshooting & Monitoring?
Network Troubleshooting & Monitoring equips you with the practical skills to identify, diagnose, and resolve network issues before they impact business operations. It is an essential skill for network engineers, IT support professionals, and infrastructure administrators.
2. How will this Network Troubleshooting & Monitoring course improve my networking skills?
This course teaches you how to monitor network performance, analyze traffic, identify connectivity issues, troubleshoot network devices, and optimize enterprise network infrastructure using industry-standard tools.
3. Is this Network Troubleshooting & Monitoring training suitable for beginners?
Yes. The course starts with networking fundamentals before introducing troubleshooting methodologies, monitoring tools, protocol analysis, performance optimization, and enterprise network management.
4. What practical knowledge will I gain during this course?
You will learn to diagnose network failures, monitor bandwidth utilization, analyze packets, resolve routing and switching issues, monitor server connectivity, and maintain network performance in real-world environments.
5. How does this course help me build a networking career?
The training combines practical lab sessions, real-time troubleshooting scenarios, and enterprise monitoring projects that prepare you for Network Engineer, Network Administrator, Infrastructure Engineer, Technical Support Engineer, and NOC Engineer roles.
Popular Techniques Covered in This Course
1. Network Troubleshooting Methodology
2. Network Monitoring Tools
3. Packet Analysis
4. TCP/IP Troubleshooting
5. Routing & Switching Diagnostics
6. Network Performance Analysis
7. SNMP & Network Management
8. Wireless Network Troubleshooting
9. Security Event Monitoring
10. Incident Documentation & Reporting
Get Hands-on Knowledge about Real-Time Projects
Project 1
1. Enterprise Network Monitoring Dashboard
Develop a centralized network monitoring solution that tracks device availability, bandwidth usage, CPU utilization, network latency, and service health while generating real-time alerts for administrators.
Project 2
2. Corporate Network Performance Optimization
Analyze an enterprise network to identify bandwidth bottlenecks, optimize routing paths, improve network performance, and ensure uninterrupted communication across multiple departments.
Project 3
3. Multi-Site Network Troubleshooting & Connectivity Management
Implement a network troubleshooting solution for multiple branch offices by diagnosing routing failures, DNS issues, VPN connectivity problems, and network outages to maintain business continuity.
Project 4
4. Data Center Network Health Monitoring System
Create a network incident management solution that captures network events, analyzes logs, identifies the root cause of connectivity issues, prioritizes incidents, and supports faster problem resolution.
Project 5
5. Enterprise Incident Detection & Root Cause Analysis Platform
Create a network incident management solution that captures network events, analyzes logs, identifies the root cause of connectivity issues, prioritizes incidents, and supports faster problem resolution.
Key Features
Edubrights offers Network Troubleshooting & Monitoring Training in virtual mode with expert trainers. Here are the key features,
40 Hours Course Duration
100% Job Oriented Training
Industry Expert Faculties
Free Demo Class Available
Completed 500+ Batches
Certification Guidance
Curriculum
Module 1: Troubleshooting Methodology
- Structured troubleshooting approaches: Top-down, bottom-up, divide and conquer
- OSI model-based troubleshooting framework
- Problem documentation and ticketing
- Escalation procedures
- Root cause analysis (RCA) methodology
Module 2: Layer 1 and Layer 2 Troubleshooting
- Physical connectivity issues: Cable, port, SFP
- Interface statistics: CRC errors, input/output drops, runts, giants
- Duplex and speed mismatch
- STP issues: Loops, TCN floods, blocked ports
- VLAN and trunk troubleshooting
Module 3: Layer 3 Troubleshooting
- IP addressing and subnet mask errors
- Routing table verification
- OSPF troubleshooting: Neighbour state, LSA, SPF
- EIGRP troubleshooting: Neighbour, DUAL, stuck in active
- BGP troubleshooting: Session establishment, prefix filtering
Module 4: Packet Capture and Analysis
- Wireshark: Advanced filters, display filters, statistics
- tcpdump for CLI packet capture
- Cisco EPC (Embedded Packet Capture) on IOS-XE
- Analysing TCP issues: Retransmissions, window scaling, RSTs
- Capturing and analysing application protocol issues
Module 5: Network Monitoring Tools
- SNMP monitoring: SolarWinds NPM, PRTG, Zabbix
- Syslog centralisation and analysis
- NetFlow/sFlow for traffic analysis: SolarWinds NTA, ntopng
- ICMP monitoring and availability checks
- Bandwidth utilisation monitoring and alerting
Module 6: Network Performance Monitoring
- Latency measurement: Ping, traceroute, MTR
- Jitter and packet loss measurement
- iPerf for bandwidth testing
- IP SLA on Cisco: RTT, jitter, packet loss measurement
- Network baselining
Module 7: DNS and DHCP Troubleshooting
- DNS resolution failures: nslookup, dig, host
- DNS propagation issues
- DHCP starvation and exhaustion
- DHCP lease conflicts and duplicate IP
- DHCP snooping and ARP inspection issues
Module 8: Wireless Troubleshooting
- Wireless client connectivity issues
- Channel interference analysis
- Association and authentication failures
- Roaming issues: Fast BSS transition problems
- Wireless site survey vs. post-deployment issues
Module 9: Security Monitoring
- NetFlow analysis for anomaly detection
- IDS/IPS alert triage
- Firewall log analysis for connectivity issues
- DDoS detection and response
- Security event correlation
Module 10: Cloud Network Monitoring
- AWS CloudWatch for VPC monitoring
- Azure Network Watcher diagnostics
- GCP Network Intelligence Centre
- Third-party cloud monitoring: Datadog, New Relic
- Hybrid network monitoring strategies
Module 11: NOC Operations
- NOC (Network Operations Centre) role and workflow
- Incident, problem, and change management in NOC
- SLA management and escalation
- On-call procedures and runbooks
- NOC tooling: ServiceNow, JIRA for network incidents
Module 12: Capstone Projects
- Troubleshoot a complex multi-layer network fault in a lab
- Build a network monitoring dashboard with PRTG or Zabbix
- Wireshark analysis challenge: Identify and diagnose 5 network issues
- NetFlow traffic analysis project
- Certification preparation: CompTIA Network+, Cisco DevNet, CCNP ENARSI
Receive Training From Our Skilled and Effective Trainers
Experience in the Industry Learn from network engineers with extensive NOC and enterprise support experience, specialising in systematic troubleshooting, performance monitoring, and network operations.
Backgrounds at the Top Our instructors have served as network operations leads and L3 network support engineers at ISPs, data centres, and large enterprises, with certifications including CCNP, CompTIA Network+, and Wireshark Certified Network Analyst.
Clear & Effective Teaching Troubleshooting scenarios are presented as realistic fault scenarios that students solve step by step using structured methodology and real tools.
Hands-On Learning Focus Students troubleshoot 20+ simulated network faults, perform Wireshark captures, configure SNMP monitoring, analyse NetFlow, and build NOC runbooks.
Up-to-Date Knowledge Instructors stay current with cloud network monitoring tools, updated Wireshark features, modern NOC tooling, and new Cisco IOS-XE troubleshooting commands.
Network Troubleshooting & Monitoring Professional Certification
Our institution offers a recognized Network Troubleshooting & Monitoring certification. This certification enhances your portfolio and prepares you for collaborative projects in real-world environments. Gain practical skills through hands-on training and assessments.
Course FAQs
1. What is network troubleshooting?
It is the process of identifying and resolving network-related issues.
2. What is network monitoring?
Network monitoring involves tracking network performance, health, and availability.
3. Who should take this course?
Network administrators, IT support professionals, students, and beginners.
4. Are there any prerequisites?
Basic computer and networking knowledge is recommended.
5. What tools are covered in the course?
Tools such as Ping, Traceroute, Wireshark, SNMP, and monitoring platforms.
6. Is this course suitable for beginners?
Yes, it starts with networking fundamentals and progresses to advanced troubleshooting.
7. Will I learn practical troubleshooting techniques?
Yes, the course includes hands-on exercises and real-world scenarios.
8. What networking concepts are included?
TCP/IP, routing, switching, DNS, DHCP, and wireless networking.
9. Is packet analysis covered?
Yes, packet capture and analysis using Wireshark are included.
10. What job roles can I pursue after this course?
Network Administrator, Network Support Engineer, NOC Engineer, and IT Support Specialist.
11. Is network monitoring important for businesses?
Yes, it helps maintain network availability and prevent downtime.
12. How long does it take to complete the course?
Typically 4–8 weeks depending on learning pace.
13. Will I receive a certificate?
Yes, a course completion certificate is provided.
14. Is this skill in demand?
Yes, network monitoring and troubleshooting are essential IT skills.
15. Can this course help me prepare for networking certifications?
Yes, it provides foundational knowledge useful for networking certification paths.
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