Microsoft Teams – Collaboration & Communication

Module 1: Introduction to Microsoft Teams

• Microsoft Teams overview: hub for teamwork within Microsoft 365
• Teams architecture: Teams, Channels, Tabs, and Apps
• Teams vs email: when to use Teams chat vs Outlook
• Setting up Teams: creating teams, adding members, and configuring settings

Module 2: Chat and Messaging

• Chat types: one-on-one, group chat, and channel conversations
• Message formatting: bold, italic, code blocks, tables, and @mentions
• Message reactions, bookmarks, and pinned messages
• Immersive Reader and translation for inclusive communication

Module 3: Channels and Teams Organisation

• Standard, private, and shared channels: use cases and permissions
• Channel tabs: adding apps, SharePoint pages, and website tabs
• Channel moderation: controlling who can post in channels
• Teams governance: naming conventions, guest access, and lifecycle management

Module 4: Meetings and Calling

• Scheduling and joining Teams meetings from calendar and channels
• Meeting controls: mute, camera, raise hand, breakout rooms, and reactions
• Teams Phone: PSTN calling configuration and dial-in options
• Meeting recordings, transcripts, and AI-generated meeting notes with Copilot

Module 5: File Collaboration

• Files tab: SharePoint-backed document storage within Teams
• Real-time co-authoring in Word, Excel, and PowerPoint from Teams
• Version history and file sharing within Teams channels
• OneDrive integration: personal file access from within Teams

Module 6: Teams Apps and Integrations

• Teams App Store: discovering and installing apps and connectors
• Tabs: embedding Power BI, Planner, Forms, and third-party apps
• Connectors: receiving notifications from GitHub, Jira, and RSS feeds
• Power Platform integration: Power Apps and Power Automate in Teams

Module 7: Teams Administration

• Teams Admin Centre: managing policies, settings, and analytics
• Meeting policies: controlling recording, transcription, and lobby settings
• Messaging policies: managing gifs, stickers, and read receipts
• Teams usage reports: adoption analytics and active user reporting

Module 8: Capstone Project and Assessment

• Microsoft Teams setup: team structure, channels, and member management
• Meeting workflow: scheduling, recording, and follow-up task creation
• Power Automate integration and Teams App configuration project
• Final assessment and course certification

Experience in the Industry Gain expertise from Microsoft Teams administrators and adoption specialists who have deployed Teams for enterprise collaboration, hybrid workplace communication, and digital meeting culture transformation.

Backgrounds at the Top Our Microsoft Teams trainers have worked at Microsoft partner organisations and enterprise IT teams driving Teams adoption and governance for thousands of users across global organisations.

Clear & Effective Teaching Teams chat, channels, meetings, calling, file collaboration, app integrations, Teams governance, administration policies, and Copilot AI features are explained with real enterprise collaboration examples.

Hands-On Learning Focus Students create and manage Teams, configure channels, run meetings with advanced controls, integrate Power Platform apps, configure admin policies, and build adoption dashboards through structured labs.

Up-to-Date Knowledge Trainers keep content current with the latest Microsoft Teams releases, Copilot for Teams AI capabilities, new meeting intelligence features, and evolving hybrid workplace collaboration best practices.