Jack Henry SilverLake – Core Banking

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Customized corporate training for teams on Jack Henry SilverLake – Core Banking configuration and end-to-end implementation.
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₹35000

₹50000

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Course Objectives

Popular Techniques Covered in This Course

Get Hands-on Knowledge about Real-Time Projects

Curriculum

Module 1: Introduction to Jack Henry & SilverLake

Overview of Jack Henry & Associates and its banking platforms
SilverLake System architecture and target market
Comparing SilverLake, Core Director and Episys

Module 2: Account Administration

Setting up and managing deposit products: DDA, savings and CDs
Consumer and commercial loan account setup
Account linking, household relationships and cross-sell

Module 3: Transaction Processing

Teller and branch transaction workflows
ACH processing: origination, receipt and exception handling
Wire transfer processing and international payments

Module 4: Loan Servicing

Loan payment processing and amortisation schedules
Escrow management for mortgage loans
Delinquency tracking, collections and charge-off workflows

Module 5: Financial Controls & GL

General ledger setup and daily balancing
Month-end close and reconciliation workflows
Regulatory reporting: call reports and HMDA

Module 6: Online & Digital Banking

Jack Henry's Banno digital banking platform overview
Online banking configuration and customer portal setup
Mobile banking and P2P payment integration

Module 7: Administration & Support

User security, roles and permissions in SilverLake
Parameter maintenance and product configuration
Jack Henry support resources and escalation procedures

Receive Training From Our Skilled and Effective Trainers

Jack Henry SilverLake Specialists Our instructors have worked as implementation consultants and bank administrators on Jack Henry SilverLake at community and regional banks.

Community Banking Focus SilverLake serves community and regional banks — our trainers understand the unique operational and regulatory context of these institutions.

Teller & Branch Operations Expertise Instructors have trained bank branch staff on SilverLake teller operations giving insight into the end-user experience that administration decisions affect.

Banno Digital Banking Knowledge With Jack Henry's increasing investment in the Banno digital platform, trainers are familiar with the digital banking capabilities modern community banks rely on.

Annual Conference Attendance Instructors attend Jack Henry's annual technology conference to stay current with SilverLake development priorities.