Duck Creek Cloud Platform & SaaS Fundamentals

Module 1: Introduction to Duck Creek Cloud Platform

• Overview of Duck Creek OnDemand SaaS model
• Cloud platform architecture and infrastructure overview
• Key differences between SaaS and on-premise deployment
• Benefits and considerations of Duck Creek Cloud adoption

Module 2: SaaS Architecture and Components

• Multi-tenant SaaS architecture fundamentals
• Duck Creek Cloud services and platform components
• Networking, security, and compliance in SaaS environments
• Data residency and tenant isolation principles

Module 3: Cloud Environment Management

• Managing development, testing, and production environments
• Environment provisioning and configuration management
• Managing environment-specific settings and overrides
• Sandbox and non-production environment governance

Module 4: DevOps and Deployment Pipelines

• Introduction to DevOps principles for Duck Creek Cloud
• Configuring CI/CD pipelines for cloud deployments
• Automated testing integration in deployment workflows
• Release management and deployment scheduling

Module 5: Security and Access Management

• Cloud identity and access management configuration
• Single sign-on and multi-factor authentication setup
• Data encryption and key management in the cloud
• Security monitoring and incident response procedures

Module 6: Platform Updates and Upgrade Management

• Understanding Duck Creek's SaaS update model
• Managing platform upgrades and version transitions
• Testing and validating upgrades in lower environments
• Communicating upgrades to business and technical teams

Module 7: Integration in the Cloud

• Cloud-native integration patterns and approaches
• Managing API-based integrations in Duck Creek Cloud
• Event-driven integration and messaging in SaaS
• Third-party connectivity and API gateway management

Module 8: Monitoring and Observability

• Cloud platform monitoring tools and dashboards
• Configuring performance alerts and automated responses
• Log management and diagnostic analysis
• Capacity planning and resource optimization

Module 9: Compliance and Data Governance

• Regulatory compliance considerations in insurance SaaS
• Data governance and privacy management in the cloud
• Audit logging and compliance reporting
• Managing third-party risk and vendor compliance

Module 10: Cloud Operations and Support

• Day-to-day cloud platform administration tasks
• Incident management and escalation procedures
• Disaster recovery and business continuity planning
• Cost management and SaaS subscription optimization

Experience in the Industry Learn from certified DUCKCREEK CLOUD PLATFORM – SAAS FUNDAMENTALS professionals with hands-on industry experience.

Backgrounds at the Top Our trainers hold relevant certifications and have worked on real-world implementations.

Clear & Effective Teaching All core concepts of DUCKCREEK CLOUD PLATFORM – SAAS FUNDAMENTALS are explained with practical examples.

Hands-On Learning Focus Students gain practical experience through structured labs and projects.

Up-to-Date Knowledge Trainers keep content current with the latest platform releases and best practices.