ServiceNow Admin & Developer

Module 1: Introduction to ServiceNow Platform

• Platform overview, navigation, and UI basics
• Roles and responsibilities of admins and developers

Module 2: User Administration and Security

• Managing users, groups, roles, and access controls
• Security configuration and best practices

Module 3: Data Model and Table Management

• Tables, fields, dictionaries, and relationships
• Data import/export techniques

Module 4: ServiceNow Studio and Application Development

• Using Studio for app creation and management
• Application scopes and versioning

Module 5: Scripting Fundamentals

• Client and server-side scripting fundamentals
• Glide API usage and scripting best practices

Module 6: Workflow Automation and Flow Designer

• Building workflows and automation solutions
• Using Flow Designer for no-code automation

Module 7: Service Catalog and Request Management

• Catalog design, item setup, and fulfillment process

Module 8: Integrations and APIs

• REST, SOAP, and scripted REST API integration

Module 9: Reporting and Dashboards

• Creating reports, performance analytics, and dashboards

Experience in the Industry Gain knowledge from experts with practical ServiceNow Admin & Developer project experience in a variety of sectors.

Backgrounds at the Top Prominent corporations such as hcl, tcs , accenture  and cognizant  employ trainers.

Clear & Effective Teaching Excellent communication and real-world examples simplify complex subjects.

Hands-On Learning Focus Students can apply their abilities in real-world situations with the use of case studies and real-time projects.

Up-to-Date Knowledge Trainers stay current with the latest tools, techniques and best practices.