SAP POS (Point of Sale)

Module 1: Introduction to SAP POS

• Overview of SAP Point of Sale solutions
• SAP Customer Activity Repository (CAR) and POS DM
• POS integration with SAP Retail and SD
• POS data flows: Inbound and outbound
• SAP POS implementation methodology

Module 2: POS Data Management (POSDM)

• POSDM architecture and components
• POS transaction data ingestion
• Sales, return, and tender data processing
• Till reconciliation data
• Error handling in POSDM

Module 3: POS Inbound Processing

• Sales transaction posting to FI
• Inventory update from POS sales
• Return merchandise authorization
• Loyalty points update from POS
• POS data validation rules

Module 4: POS Outbound Processing

• Price download to POS terminals
• Article master data download
• Promotion and discount download
• Customer data sync to POS
• POS configuration download

Module 5: SAP Customer Activity Repository (CAR)

• CAR architecture and data model
• Unified demand forecasting from POS data
• Real-time inventory from POS
• Omnichannel inventory visibility
• CAR analytics and reporting

Module 6: POS Analytics

• Sales analysis by store and category
• Basket size and transaction analysis
• Hourly sales patterns
• Loss prevention analytics
• Integration with SAP BW for POS BI

Module 7: Promotions at POS

• Promotion download to POS
• Loyalty card promotions
• Multi-buy and conditional discounts
• Promotion effectiveness analysis
• Real-time promotional pricing at POS

Module 8: Loyalty Management

• Loyalty program integration with POS
• Points accrual and redemption at POS
• Tier-based loyalty processing
• Customer identification at POS
• Loyalty analytics

Module 9: Omnichannel and Click-and-Collect

• Online order pickup at store (BOPIS)
• POS as fulfillment point
• Real-time stock check at POS
• Cross-channel return processing
• Unified commerce from POS

Module 10: POS Hardware and Integration

• POS terminal integration options
• Fiscal compliance (receipts, tax)
• Payment terminal integration
• Barcode scanner and scale integration
• Cloud-based POS options

Module 11: POS Reporting

• Store sales summary reports
• Cash management reports
• Void and override analysis
• Cashier performance reports
• End-of-day reconciliation reports

Module 12: Real-Time Projects and Case Studies

• Grocery chain POS implementation
• Fashion retail POS and CAR rollout
• End-to-end POS cycle
• Certification and interview preparation

Experience in the Industry Gain knowledge from experts with hands-on SAP POS project experience in grocery, fashion, and specialty retail.

Backgrounds at the Top Prominent corporations such as HCL, TCS, Accenture, and NCR-partnered firms employ our SAP POS trainers.

Clear & Effective Teaching Excellent communication and real-world examples simplify complex POS data management and retail integration.

Hands-On Learning Focus Students apply skills using live SAP POS and CAR systems with real retail POS implementation projects.

Up-to-Date Knowledge Trainers stay current with SAP POS, unified commerce, and latest omnichannel retail technology trends.